Dear colleagues,
Thank you for taking the time to complete IANA’s Annual Engagement Survey. On behalf of the IANA team, I am pleased to share the attached summary report from our vendor Echo Research, LLC with you.
We plan to announce the full results in January and will update you once that is available.
Thank you again for your contribution and I hope you have a safe and relaxing Holiday season. Regards,
Marilia Hirano
Sr.Manager, Strategic Programs – IANA
Internet Corporation for Assigned Names and Numbers (ICANN)
www.icann.org
Email: marilia.hirano@iana.org
Phone: +1 (310) 804-3549
From: Naela Sarras naela.sarras@iana.org Date: Wednesday, October 28, 2020 at 12:13 PM To: "ec@nro.net" ec@nro.net, "rc@nro.net" rc@nro.net Cc: Marilia Hirano marilia.hirano@iana.org, Selina Harrington selina.harrington@iana.org Subject: IANA Customer Engagement Survey
Dear Colleagues,
Please help IANA evolve their engagement.
As a valued customer, your opinion matters.
We have revamped the IANA annual engagement survey using the feedback received last year. We also want to share our findings with you. As a thank you for taking part, you will receive a complimentary summary of our findings and outcomes.
WHAT NEXT?
Please use this link to take part: https://surveys6.jibunu.com/EchoResearch_0002/index.aspx?l=2%C2%A7ion=892s [surveys6.jibunu.com]
ABOUT THE SURVEY It only takes up 5 minutes to complete Conducted by Echo Research, an independent market research company, on behalf of the IANA services provider PTI (an affiliate of ICANN).
Data confidentiality assured
Echo Research is committed to protecting the confidentiality of all respondents, and in doing so will follow GDPR guidelines as detailed by EFAMRO, the European Research Federation, written for market research members of ESOMAR world research, and The Market Research Society (MRS).
If you have any questions about the survey, please contact Marilia Hirano at: marilia.hirano@iana.org
Thank you very much for your time,
Naela Sarras on behalf of our vendor,
Ruth David Senior Account Executive Echo Research ruth.david@echoresearch.com www.echoresearch.com
